No-code Agent Builder
Spin up assistants from templates and configure them in a visual builder. No engineers, no tickets, no deploy cycle.
Built for ops teamsWhite-label AI for property management
Turn your leases and policies into instant, trusted answers.
PropPal AI stands up branded AI assistants for your residents and staff — grounded in your documents, answering with citations instead of guesses, with strict per-property data isolation. No engineers required.
Grounded in your docsLease · Policies · FAQ
Per-property isolationData stays private
M
Maple Grove AssistantResident support · powered by PropPal AI
OnlineCan I have a dog, and when is rent due?
Yes — Maple Grove allows up to 2 pets with a one-time $300 pet fee and a $35/month pet rent. Rent is due on the 1st of each month, with a grace period through the 5th.
SourcesLease Agreement · §7 Pets, p.4Resident Handbook · Rent & Fees
Ask about your lease, amenities, maintenance…
Trusted by property teams managing 120,000+ units across the country
Northgate Brightway Cedar&Vine Harborview Sterling RM
The everyday grind
The same questions, all day, buried in PDFs.
Residents and staff ask the same things on repeat. The answers live in leases, policies, and handbooks no one wants to dig through. Your team burns hours on repetitive tickets — and residents still wait.
“What's my rent due date?”“Can I have a dog?”“How do I submit a maintenance request?”“What are the pool hours?”“What's the move-out process?”
The PropPal answer
Your documents become a 24/7 branded assistant.
Upload what you already have. PropPal AI turns it into an always-on assistant that handles the repetitive questions instantly — accurately, with citations — while every property's data stays private.
70%of resident questions
answered instantly
answered instantly
24/7availability, in
your brand
your brand
What you get
Everything an ops team needs — nothing an engineer has to wire up.
Build, brand, and launch document-grounded assistants for residents and staff, with the controls property companies actually care about.
Answers grounded in your docs
Upload leases, policies and PDFs. Assistants answer from your content and show citations — trustworthy answers, not chatbot guesses.
With source citationsResident & staff assistants
Resident-facing for lease terms, rent, maintenance and amenities — plus internal assistants that help your staff move faster.
Two audiences, one platformConnect web knowledge
Pull in knowledge from URLs — resident portals, policy pages, amenity sites — alongside your uploaded documents.
Docs + the webFully white-label
Every assistant runs under your brand — your logo, your colors, your voice. Each property re-skins the whole experience.
Your product, your brandInvite-based onboarding
Invite staff by email link and residents with a shareable property code. Everyone lands in the right assistant, instantly.
Launch in minutesHow it works
From documents to a live assistant in three steps.
No implementation project. No engineering backlog. Just upload, brand, and invite.
1
Upload your documents
Drop in leases, policies, building rules, FAQs and amenity guides — or pull from a URL. PropPal indexes them per property.
Lease Agreement.pdf
Resident Handbook.pdf
portal.maplegrove.com
2
Build & brand your assistant
Pick a template, set the tone, add your logo and colors. Configure resident and staff assistants — all without code.
Brand: Maple Grove
Audience: Residents
Tone: Friendly, concise
3
Invite residents & staff
Share a property code with residents and email links with staff. They start getting cited answers immediately.
Staff invites sent · 8
Property code: MAPLE-4827
Assistant is live
Security & data isolation
Every property's data stays its own. Always.
You're handling leases and resident PII. PropPal AI enforces real per-company and per-property isolation — not a checkbox. A resident only ever sees their property's assistant, and one company can never reach another's data.
- Per-property + per-tenant isolation. Row-level security keeps each property's documents and residents fully separated.
- Your documents stay yours. Content is used only to answer your residents — never shared across tenants.
- Answers you can audit. Every response cites the source document, so you can verify what residents are told.
Isolated by design
Maple Grove312 units · 1,140 docs
Harborview Lofts208 units · 760 docs
Cedar & Vine96 units · 410 docs
“Our leasing team used to lose mornings to the same five questions. PropPal answers them instantly, in our brand, with the lease section right there. Residents trust it because it shows its work.”
Renee DattaVP of Operations · placeholder, 14,000 units
70%
of resident questions answered instantly, without a ticket
9 min
average time to launch a branded assistant for a new property
Your properties' documents, answered.
Stand up a branded, document-grounded AI assistant for your residents and staff — in minutes, under your brand, with data isolation built in.
No credit card required · Create your company in minutes